Visit Announcements

Temporary Suspension of Televisit Services at Yellow Ribbon Cares

Televisit services at Yellow Ribbon Cares (YR Cares) will be temporarily suspended from 19 October 2026 to 10 January 2027 due to renovation works.

Visitors are advised to make alternative arrangements during this period. Services will resume on 11 January 2027.

We apologise for any inconvenience caused.

Temporary Changes to Visit Arrangements at Cluster B

From 1 October 2026 to 31 December 2026, all face-to-face visits for sentenced inmates and Drug Rehabilitation Centre (DRC) inmates housed at Cluster B institutions i.e. Institutions B1 to B5 will be suspended for upgrading and maintenance works to be carried out. All visits for these inmates will be conducted via televisits during this period. Visit arrangements for remand inmates will not be affected and will continue as usual.

Visitors who require documents to be signed by inmates are advised to plan ahead. Same-day signing and collection will not be available during this period, and such requests may take approximately five to seven working days to process.

We recognise the importance of family support in an inmate’s rehabilitation and appreciate the patience and understanding of affected families and visitors during this period.

We apologise for any inconvenience caused.

Closure of SANA Step-Up Centre@Northwest

Please be informed that the last day of operations for SANA Step-Up Centre@Northwest will be Tuesday, 15 September 2026. You may book televisit sessions at the nearest Satellite Visit Centres located at:

Woodlands Social Centre: 830 Woodlands Street 83, #01-33, Singapore 730830
New Hope Community Services: Block 148 Yishun Street 11, #01-123, Singapore 760148

We apologise for any inconvenience caused.

Assyakirin Mosque limited accessibility

Assyakirin Mosque has limited accessibility for wheelchair users due to facility constraints. Visitors are advised to make the necessary arrangements prior to their visit to avoid any potential inconvenience.

We apologise for any inconvenience caused.

Lakeside Family Services SVC

Please be informed that Lakeside Family Services (TJ) has relocated. The new address is:

Blk 431 Clementi Ave 3, #01-348 Singapore 120431

If you have booked an appointment for tele-visit at Lakeside Family Services (TJ), please proceed to the new location at the address above.

Changes to Face-to-Face Visit Days for Remand Inmates in Institution A4 and Institution B2

Family visits are important to support the inmates’ rehabilitation and reintegration. These visits are either held face-to-face with the inmates at the Changi Prison Complex, or via tele-visits conducted from five Prison Link Centres and eight Satellite Visit Centres. This year, the Singapore Prison Service (SPS) has set up three additional Satellite Visit Centres at the Assyakirin Mosque, Kaki Bukit Community Club, and New Hope Community Services, making it even more convenient for families to visit the inmates.
SPS also regularly reviews the visit schedules for all inmates by considering the visitor turnout and visit slots utilisation to ensure adequate resource allocation.
The following changes to face-to-face visits for remand inmates from Institution A4 and Institution B2 will be implemented from 1 November 2025:
- Institution A4: Face-to-face visits for remand inmates from Institution A4 will be conducted on Mondays, Wednesdays, and Thursdays. Face-to-face visits will no longer be conducted on alternate Tuesdays.
- Institution B2: Face-to-face visits for remand inmates from Institution B2 will be conducted on Mondays and Wednesdays. Face-to-face visits will no longer be conducted on Fridays.
All remand inmates will continue to be eligible for four visits per week, including up to two face-to-face visits.
[For members of the public] If you have any queries regarding the above changes, please write to us by completing the SPS Online Feedback Form at www.sps.gov.sg/feedback.

Face-to-face visits for remand inmates

From 25 July to end December 2025, face-to-face visits for remand inmates from Institution B2-CU3 will be temporarily conducted on Tuesdays and Thursdays. This is due to improvement works at Institution B2.

There will be no visits on 24 July 2025. If you’d like to make a booking for 25 July onwards, new visiting time slots will be made available on 25 July.

We apologise for any inconvenience caused.

SG60 Vouchers Redemption Options for Inmates

Eligibility

$600 in SG60 Vouchers (Adults) for Singapore Citizens aged 21 to 59 in 2025.
$800 in SG60 Vouchers (Seniors) for Singapore Citizens aged 60 and above in 2025.

When & Where to Use

The SG60 Vouchers (Seniors) have been disbursed on 1 July 2025 and SG60 Vouchers (Adults) will be disbursed on 22 July 2025.
SG60 Vouchers can be used wherever CDC Vouchers are accepted.
The SG60 Vouchers will expire on 31 December 2026.

For inmates with date of release on 30 November 2026 or earlier:

Upon their release, inmates may claim and redeem their vouchers digitally through the RedeemSG website using SingPass or seek assistance at the nearest Community Club.

For inmates with date of release after November 2026:

Inmates can nominate a representative to claim their SG60 Vouchers (Seniors/Adults).
To do that, inmates have to obtain the SG60V Authorisation Form (For Incarcerated Singapore Citizen) and a Letter of Incarceration (LOI) from their Correctional Unit Officers (CUOs), and complete Section A of the Authorisation Form.
The Authorisation Form and LOI will be handed over to the representative during face-to-face visits from 22 July 2025.
The representative may claim the SG60 Vouchers from the nearest Community Centre/Club. They must present the original copy of the SG60 Vouchers Authorisation Form (For Incarcerated Singapore Citizen) and LOI.
The representative will receive either printed vouchers or a link to digital vouchers based on the inmate's authorisation.