Privacy Statement

Government Agency Privacy Statement

1. This is a Government of Singapore website.
If you are only browsing this website, we do not capture data that allows us to
identify you individually. We may use various technologies including but not
limited to cookies to improve and customise your experience on this website, and
understand how you are using the website. The technologies we use do not
capture any personally identifiable data about you, but captures your browsing
pattern on this website and some other websites after you browse here. This
analysis and information will be used by us to improve and customise your
experience on this website.

2. We may use “cookies”, where a small data file is sent to your browser to store and
track information about you when you enter our website. The cookie is used to
track information such as the number of users and their frequency of use, profiles
of users and their preferred sites. While this cookie can tell us when you enter our
sites and which pages you visit, it cannot read data off your hard disk.

3. You can choose to accept or decline cookies.

4. If you provide us with personally identifiable data:
(a) We may share necessary data with other Government agencies where necessary
in the public interest, unless such sharing is prohibited by law.
(b) We will NOT share your personal data with non-Government entities, except
where such entities have been authorised to carry out specific Government services.
(c) For your convenience, we may also display data you had previously supplied us
or other Government Agencies, This will speed up your transactions and save you
the trouble of repeating previous submissions. Should the data be out-of-date,
please supply us with the latest data.

5. To safeguard your personal data, all electronic storage and transmission of
personal data is secured with appropriate security technologies.

6. This site may contain links to non-Government sites whose data protection and
privacy practices may differ from ours. We are not responsible for the content and
privacy practices of these other websites and encourage you to consult the
privacy notices of those sites.

For SHARE APP

7. This App may collect and store certain information automatically. This information
may include:
(a) Internet Protocol (IP) address of the domain from which You access the
Internet, either Your individual address or the proxy provided by Your Internet
Service Provider (ISP).(b) Date and time You access our app.
(c) Screens You view (recorded by the text and graphics files that compose that
page).
(d) Web address of the site from which You linked directly to our app.
(e) Operating system of the mobile devices You are using.

8. This information will not be shared with anyone beyond the web site support staff,
except when required by law enforcement and prosecution, and will be used only
as a source of anonymous statistical information. We may use such statistical
information to help us make our app more useful to visitors, such as assessing
what information is of most and least interest to visitors, and for other purposes
such as determining the app's technical design specifications and identifying system performance or problem areas.

9. Please contact 1800-PRISONS
1800-774-7667 (For Local Calls), or +65 6774-7667 (For Overseas Calls). or write in via
Online Feedback Form ↗ (opens in new tab) if you:
(a) Have any enquires or feedback on our data protection policies and procedures,
(b) Need more information on or access to data which you have provided to us in the past.

*Please be informed that calls to this 1800 service line from mobile phone may incur airtime charges according to your mobile service provider’s plan.