Documents


Signing of Documents	For the signing of any documents by inmates, visitors must inform the staff on duty during visit registration. Documents submitted during face-to-face visit sessions will be processed and returned on the same day. Documents submitted during tele-visit sessions or non-visit days will require a processing time of minimally five working days.
Letter of Incarceration	A Letter of Incarceration (LOI) is a letter indicating that a person is incarcerated. Inmates can request for a LOI to be sent to their family members. You may request for an LOI during your next face-to-face visit registration and it will be provided to you within the same day. For requests made during tele-visit registration, it will take five working days to process before you can collect the LOI. Family members can also write in to sps.gov.sg/feedback for alternative arrangements, on a case-by-case basis. You must also state the purpose for the request, which is subject to the inmate’s consent.
Loss of Documentary Proof	Birth Certificate Visitors can apply for a certified birth extract on behalf of the inmate via ICA Website. Marriage Certificate Visitors can apply for a duplicate copy of their marriage certificate from the Online application (ROM) or Online application (ROMM). Self-help kiosks are also located at Registry of Marriages (ROM) and Registry of Muslim Marriages (ROMM).
Proof of Relationship for Foreigners	Foreign visitors who are unable to produce original documentary proof of their relationships with the inmate can approach their respective Embassies or High Commissions to seek assistance for proof of relationships.
Payment of Fines, Compensations or Penalties	For inmates who have been ordered by the Courts to pay compensations, fines or penalties, their next of kin (NOK) or family members can contact the State Courts (1800-587-8423) on how to go about making the payments on inmates’ behalf. Upon payment, NOK or family members can contact us via sps.gov.sg/feedback or phone (6546 6739). Please provide a scanned copy or photo of the Payment Receipt for our follow-up actions.