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Updated Visit Information

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Visit Arrangement from 25 April 2022

The visit entitlement for remand inmates will be increased to four visits per week.

The visit arrangement details are as follows:

Visit Mode & Frequency
(For all inmates except remand inmates)


Face-to-Face visit

  • Limited to once per month

 

Tele-visit

  • Up to twice per month if no face-to face visit is booked for the month
Visit Mode & Frequency

(For remand inmates)

 Maximum 4 visits per week (with effect from 25 April 2022)

Face-to-Face visit

  • Limited to twice per week.

Tele-visit

  • Up to four per week if no face-to face visit is booked for the week.

 Duration 

Face-to-Face visit 

  • 20 minutes

Tele-visit

  • 30 minutes 

Booking of Visits

 

Booking can be made via https://www.ipris.sps.gov.sg
 
Alternatively, you can call our visit booking hotline at 1800-PRISONS (1800-7747667) from 8.30am – 5pm for assistance.

Who can make the booking? 

Main Card Holder (MCH) or approved visitor authorised by the MCH to make the visit booking

 

Number of bookings allowed

 

For all general categories of inmates, except remand inmates, only one booking is allowed at a time.

For remand inmates, up to two bookings are allowed at a time.

Other Important Notes

As part of SPS’ measures to ensure the safety and well-being of our inmates, staff and visitors, visits for inmates undergoing 7 days of cohort segregation will only be facilitated after the inmate is assessed to be suitable to join the general inmate population. 


Face to Face visit 

a.       Visits are limited to a maximum of three visitors.

b.       Please register for your face-to-face visit 30 to 45 minutes before the scheduled visit timing. Entry into our premises will only be allowed 45 minutes before the scheduled time.

c.       We urge you to plan your travel time and not to arrive too early before your scheduled visit time.

Tele-visit

a.       Visits are limited to a maximum of three visitors.

b.       Please register for your tele-visit 15 to 30 minutes before the scheduled visit timing. Entry into our premises will only be allowed 30 minutes before the scheduled time.

c.       We urge you to plan your travel time and not to arrive too early before your scheduled visit time.

 

Entry and Safe Management Measures

We seek your understanding and co-operation to adhere to the Safe Management Measures.  

a.       Visitors shall ensure that they have adhered to MOH COVID-19 healthcare guidelines before proceeding to and entering our premises. Visitors may refer to https://www.moh.gov.sg/covid-19 for the updated COVID-19 healthcare guidelines.

b.      Masks must be worn at all times (including during the visit session) within our premises.

c.      You are required to leave our premises upon completion of your visit.

d.       Visitors with no visit booking will not be allowed into our premises.

e.      Unless there was a prior appointment made with our staff for other services (e.g.  handing over clothing for inmates nearing their release, sending in medicines, signing of documents, or meeting the Family Resource Centre staff), visitors with no visit booking will not be allowed into our premises.

For any enquiries, please contact our visit booking hotlines at 1800-PRISONS (1800-7747667) from 8.30am to 5pm for assistance.


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