Phase III (Heightened Alert) Visit Arrangement

To protect the health and safety of inmates, we will have to continue the precautionary measure of suspending all face-to-face and tele-visits until 30 June 2021. We will monitor the COVID-19 situation and resume the visit sessions as soon as it is safe to do so. You may keep in touch with your loved ones through electronic letters or a phone call. Please visit to make your phone call booking if you have received notification to do so.

The Singapore Prison Service Website will be undergoing scheduled maintenance on 18 June 2021, from 2200hrs to 2300hrs. We apologise for any inconvenience caused.


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Terms of Use


1. Thank you for visiting PRISONS.GOV.SG (henceforth known as "Site"). By accessing and using any part of this Site, you shall be deemed to have accepted to be legally bound by these Terms of Use. If you do not agree to these Terms of Use, please do not use this Site.


2. These Terms of Use may be changed from time to time. All changes will be posted on this page, and your use of this Site after such changes have been posted will constitute your agreement to the modified Terms of Use and all of the changes.

Proprietary Rights

3. This Site is the official Singapore Prison Service website. It is owned and operated by the Singapore Prison Service (SPS).

4. The materials located on this Site including the information and software programs (the Contents), are protected by copyright, trademark and other forms of proprietary rights. All rights, title and interest in the Contents are owned by, licensed to or controlled by SPS.

Privacy Statement

5. Click here to review this Site Privacy Statement.

Restrictions on Use of Contents

 6. Except as otherwise provided, the Contents of this Site shall not be reproduced, republished, uploaded, posted, transmitted or otherwise distributed in any way, without the prior permission of SPS. To use any parts of the Contents of this Site, the user must seek permission in writing, stating the Contents for use; intent of use; manner of use; time frame of use and identity of the user. SPS reserves the right to refuse permission without declaring reason(s); and/or if information submitted by user is deemed insufficient.

7. Modification of any of the Contents or use of the Contents for any other purpose will be a violation of SPS's copyright and other intellectual property rights. Graphics and images on this Site are protected by copyright and may not be reproduced or appropriated in any manner without written permission of SPS.

Disclaimer of Warranties and Liability

8. The Contents of this Site are provided on an "as is" basis without warranties or representations of any kind. Without prejudice to the foregoing, SPS does not make any representations or warranties: 
(a) as to the accuracy, completeness, reliability, timeliness, currency, quality, non-infringement, title, or fitness for any particular purpose of the Contents of this Site; 
(b) that the Contents available through this Site or any functions associated therewith will be uninterrupted or error-free, or that defects will be corrected or that this Site and the server is and will be free of all viruses and/or other harmful elements. 

9(a). SPS shall also not be liable for any damage, loss or expense of any kind arising directly or indirectly from the use of the Site, any inaccuracy or incompleteness in the Contents of the Site, or any errors or omissions in the transmission of the Contents.

(b) SPS shall not be responsible or held accountable in any way for any decision made or action taken by you or any third party in reliance upon the Contents of this Site.

Right of Access

10. SPS reserves all rights to deny or restrict access to this Site to any particular person, or to block access from a particular Internet address to this Site, at any time, without ascribing any reasons whatsoever.

Links from this Site to other websites

11. This Site contains hyperlinks to websites which are not maintained by SPS. SPS is not responsible for the contents of those websites and shall not be liable for any damages or loss arising from access to those websites. Use of the hyper-links and access to such websites are entirely at your own risk.

12. Hyperlinks to other websites are provided as a convenience to the user. In no circumstances shall SPS be considered to be associated or affiliated in whatever manner with any trade or service marks, logos, insignia or other devices used or appearing on websites to which this Site is linked.

Links to this Site from other websites

13. Except as set forth below, caching and links to, and the framing of this Site or any of the Contents are prohibited.

14. Linking to the Homepage: You may link to the Homepage of this Site, upon notifying SPS in writing.

15. Hyperlinking to an internal page of this Site: You must make a specific request for, and secure permission from SPS prior to hyperlinking to, or framing, this Site or any of the Contents, or engaging in similar activities. SPS reserves the right to impose conditions when permitting any hyperlinking to, or framing of this Site or any of the Contents. 

16. Your linking to, or your framing of this Site or any of the Contents constitute acceptance of these Terms of Use. This is deemed to be the case even after the posting of any changes or modifications to these Terms of Use. If you do not accept these Terms of Use, you must discontinue linking to, or framing of this Site or any of the Contents.

17. Under no circumstances shall SPS be considered to be associated or affiliated in whatever manner with any trade or service marks, logos, insignia or other devices used or appearing on websites that link to this Site or any of the Contents.

18. SPS reserves all rights to disable any links to, or frames of any site containing inappropriate, profane, defamatory, infringing, obscene, indecent or unlawful topics, names, material or information, or material or information that violates any written law, any applicable intellectual property, proprietary, privacy or publicity rights.

19. SPS reserves the right to disable any unauthorised links or frames and disclaims any responsibility for the content available on any other website reached by links to or from this Site or any of the Contents.

Governing Law

20. These Terms of Use shall be governed and construed in accordance with laws of the Republic of Singapore.