Phase II (Heightened Alert) Visit Arrangement (Updated)

With the return to Phase 2 (Heightened Alert) and tightening of safe management measures, only two visitors will be permitted for each tele-visit with effect from 22 July 2021 until further notice.

We will continue to monitor the COVID-19 situation closely and resume normal visitation as soon as it is safe to do so.


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Booking System for Phone Calls


Singapore Prison Service (SPS) will be facilitating phone calls in place of face-to-face visits and tele-visits. Phone call bookings will open from Saturday, 2 May 2020. Please login to your IPRIS account at if you wish to make a booking. Alternatively, you can call our visit booking hotlines at 6546 7169 / 70 / 71 / 72 during operating hours. We seek your understanding and patience if you are unable to login to IPris or get through to our call centre due to anticipated high traffic volume during the initial period. Please click here for more details.

We will be keeping our visit hotline open on Saturday, 2 May 2020 from 8.45am to 4.00pm.