Phase II (Heightened Alert) Visit Arrangement (Updated)

With the return to Phase 2 (Heightened Alert) and tightening of safe management measures, only two visitors will be permitted for each tele-visit with effect from 22 July 2021 until further notice.

We will continue to monitor the COVID-19 situation closely and resume normal visitation as soon as it is safe to do so.

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Visit Booking

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There are three modes for visit booking:

Self-Service Kiosks

Main Card Holders and visitors authorised by the Main Card Holders can make visit bookings using their SingPass, via the Self-Service Kiosks located at our Prison Link Centres during operating hours.

Monday to Friday: 8:00am to 5:00pm
Saturday: 8:00am to 4:00pm
(Closed on Sundays and Public Holidays)

Online Booking Portal

Main Card Holder and visitors authorised by the Main Card Holders can conveniently make visit bookings with their SingPass via our online booking portal www.ipris.sps.gov.sg.

Visit Booking Hotline

Main Card Holder and visitors authorised by the Main Card Holder can also make visit bookings by calling our Visit Booking Hotline 6546 7169/70/71/72 during our operating hours:

Monday to Friday: 8:45am to 5:00pm
Saturday: 8:45am to 12:30pm
(Closed on Sundays and Public Holidays)

Important Note:

  1. Visit slots are available on a first come first serve basis.
  2. Booking needs to be made at least two days in advance.
  3. Cancellations or modifications to visit bookings need to be made at least two days in advance. 
  4. Walk-in visit requests will not be entertained.

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