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1st Time Visitor


If you are a family member and the nominate next of kin, you will receive a Notification of Admission, informing you the location of your loved one and how to go about making your first visit booking.

Your First Visit Booking

To schedule a visit, you will need to contact our visit booking hotlines at 6546 7170/ 7171/ 7172. You will need to quote the visit card number assigned to you as stated on the Notification of Admission letter.

Our visit hotline operations hours are:

Monday to Friday

8:45am to 5:00pm


8:45am to 12:30pm

Sundays & Public Holidays



What to bring for your first visit

You are required to bring your identity card and relevant documentary proof, such as original birth certificates and marriage certificate, for the purpose of verifying your relationship with the inmate.