COVID-19 Elevated Safe Distancing Measures for Visitors

In light of the stepped-up measures announced on Friday, 3 Apr 2020 to pre-empt escalating COVID-19 infections, the Singapore Prison Service (SPS) will be implementing stricter safe distancing measures to ensure the safety and well-being of our inmates.

All visits will be temporarily suspended from Tues, 7 Apr 2020 to Mon, 4 May 2020. Thereafter, resumption of visits will be subject to further review.

Meanwhile, SPS is exploring alternative means of communication for our inmates and their loved ones. Details will be provided in due course via our online portal:

To assist affected visitors, we will be keeping our visit hotline open on Saturday, 4 April & Sunday, 5 April, from 8.45am to 4.00pm. You may contact us at (+65) 6546 7169 / 70 / 71 / 72.


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1st Time Visitor


If you are a family member and the nominate next of kin, you will receive a Notification of Admission, informing you the location of your loved one and how to go about making your first visit booking.

Your First Visit Booking

To schedule a visit, you will need to contact our visit booking hotlines at 6546 7170/ 7171/ 7172. You will need to quote the visit card number assigned to you as stated on the Notification of Admission letter.

Our visit hotline operations hours are:

Monday to Friday

8:45am to 5:00pm


8:45am to 12:30pm

Sundays & Public Holidays



What to bring for your first visit

You are required to bring your identity card and relevant documentary proof, such as original birth certificates and marriage certificate, for the purpose of verifying your relationship with the inmate.