Connect With Loved Ones

Find information and services to help you stay connected with an inmate, including visits, bookings, e-letters, release details and family support.

Last updated on 18 September 2026

Handphone with Visit Announcement on screen

Visit Announcements

Stay informed about the latest changes to visit arrangements and services, including temporary suspensions, revised schedules and facility access.

First Time Visiting an Inmate

Prepare for your first visit to an inmate with guidance on visit requests, bookings and what to expect during the visit process.

A woman in a white top touches the screen of a blue self-service kiosk while a male prison officer stands beside her, smiling. Behind them, a wall decorated with bird silhouettes reads: “Keep reaching out, keep loving fiercely for your presence is their greatest comfort.”

Make Visit Booking

Learn how to book a visit through the online portal, self-service kiosks or hotline, and prepare for registration on the day.

A person is typing on a tablet with a rugged, transparent case, against a blue background.

Write eLetters

DIRECT enables secure inmate communication through e-letters, helping families stay connected during incarceration.

A close-up shows an adult in white clothing sitting with a young child wearing a light pink dress. The adult holds several colorful markers while a small notebook or card rests on their lap, displaying a handwritten message that reads, "I Love You Moi" alongside a red heart drawing. The child sits nearby, slightly out of focus, creating a warm, intimate moment of shared creativity and care.

Visit Information

Find essential information on visiting an inmate, including eligibility, locations, booking procedures, required documents and what to expect during your visit.

Selarang Park Complex exterior featuring a prison transport vehicle beneath clear blue skies, showcasing modern institutional architecture.

Release Locations and Timing

Find release locations and estimated timings for inmates leaving prison or entering Community-Based Programmes and the Mandatory Aftercare Scheme.

Two separate inmates having a conversation with two ladies individually.

Other Visit Matters

Find guidance on other visit-related matters, including documents, compassionate leave, remittances, property collection and items that may be handed to inmates.